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7 Day "Try On" Policy

Our 7 day 'try on' policy allows you to decide whether or not an item is right for you. Requests for returns or exchanges of ready-to-wear apparel may be made for ANY reason within 7 days of delivery.

Due to the nature of our garments, and the inspection process required to ensure items can be placed back into inventory, a 5% restocking fee (not to exceed $20) is charged for each return. No exceptions will be made — thank you for understanding.

View full Return & Exchange details »

If you have any questions or concerns about an item before purchase, please contact us at info@lisanelle.com first so we can help you decide if the garment is right for you. We're here to help!

Please note: Custom garments or altered ready-to-wear items such as shortened sleeves or hemmed pants are final sale and no returns can be accepted. Items marked "final sale" in the website listing are not returnable. Gift Cards are final sale and are not redeemable for cash unless the remaining balance is under $10.
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