What forms of payment do you accept?
Our website orders are processed securely via Shopify Payments/Stripe using your credit or debit card. You can also checkout using PayPal, which includes PayPal Credit if your account is eligible for special financing.
Do you make custom garments?
All of our one-of-a-kind garments are available in ready-to-wear sizes that fit many different body types. Our high end fabrics offer stretch/give that will help conform to unique body types. We take custom orders on a case-by-case basis depending on the specific request and timeline. All custom requests must be sent by e-mail; please use our Contact form to submit your inquiry.
Do you offer discounts?
Yes! But you must sign up for our newsletter! We regularly send out newsletters announcing sales and offering coupon codes. Also follow us on Facebook, Instagram, and Twitter for more up-to-the-minute information.
Are your jackets one of a kind?
All of our couture designs are created one at a time in our studio. Given the handmade nature of our work, each garment is individually unique. Most of our garments will never be repeated, however some may be recreated in a similar style . Please feel free to contact us for more information on a specific jacket or shirt.
Do you have a layaway or payment plan?
Yes! Please see our Layaway page.
Can I put a jacket on hold?
Items cannot be held without payment as we prefer to have all garments available for sale until they find their home. Our styles are produced in very limited quantities and we want everybody to have an opportunity to purchase the Lisa Nelle garment of their dreams!
Do you do alterations?
We find our ready to wear sizes, along with our quality fabrics, will fit the majority of body types. If you require any small adjustments, if would be faster and much more accurate for your local tailor or seamstress to perform the alterations.
Are you open to the public?
Not yet, currently our studio does not have the space or staff to properly service our customers. It is a dream of ours and we will let you know as soon as we can offer showroom service.