Lisa Nelle Rentals
Luxury without the commitment. Wear the hottest trends without worrying about going out of style. Whether you're dipping your toes into the ring, or you're a seasoned professional, renting is a smart way to get the look for less.
Here's how it works:
- Add the Rental item to your shopping cart.
- Checkout as you would any other purchase. In the notes section during checkout, please indicate the date you'd like to receive your item(s). We recommend receiving your rental at least two days prior to your event.
- We will contact you via email to confirm your rental and send a rental contract.
- Our rental contract must be completed. A credit card must be provided on the rental contract (it must be the same credit card used to reserve the item).
- Keep your rental for 7 days, then return it on the date noted on your contract, using the original box, and prepaid USPS shipping label.
Terms and Conditions:
Rentals are available to our United States customers only.
Items cannot be altered in any way, including adding embellishments or cleaning the garment. Lisa Nelle will handle cleaning. Sweat guards (provided) must be worn with the garment.
Rental time frame is 7 days. The return date will be noted on your rental contract, and the package must be postmarked on the return date to avoid late fees. Returning your rental early does not result in a prorated price.
Late Fees, Damages, and Replacement Fees:
For each day postmarked past the return date contracted, a late fee of $10 per day will be charged to your credit card.
Failure to return the item within two weeks of the return date will result in a credit card charge for the full price of the item, and the item is yours to keep.
Any permanent damages, stains, alterations etc. will be assessed and incur a charge on your credit card to restore the garment to its original condition.
Orders under $200 ship via USPS Priority Mail for $9.95. Orders over $200 ship via USPS Priority for free. USPS Express is available for all orders for $50.
Use the original box, and prepaid USPS Priority shipping label to ship the item back to us. We recommend having your postman scan the label to ensure it is postmarked properly.
Orders may be cancelled up to 30 days prior to the reservation date to receive a full refund without a cancellation fee. For cancellations that are less than 30 days prior to the reservation date, a Lisa Nelle gift card will be issued for the purchase amount, which can be used toward any future purchase.
If you change your mind upon receiving your rental, the rental must be returned and postmarked the next day. The rental must be unworn. You will be refunded the full cost of the rental, minus shipping costs.